Parcels in the lobby, collected
when you are home.
Every parcel is somebody's afternoon
A failed delivery becomes a redelivery, a depot trip, or a package stacked behind the front desk with someone's name on a sticky note. On-site teams end up running an unpaid parcel office, and residents end up planning their day around a delivery window.
A locker bank takes the timing out of it. The carrier completes the delivery on the first attempt, the resident collects whenever suits them, and the building stops being the middleman.
What it replaces
- Packages behind the desk No signing, no sorting, no liability for someone else's parcel.
- A dedicated package room A bank of compartments instead of a room you cannot rent out.
- Failed deliveries The carrier completes on the first attempt, every time.
- Delivery-window planning Residents collect at 6am or midnight. It is their choice.
Three steps, and none of them yours
The carrier delivers
Whoever is delivering scans the parcel into a free compartment. No access code from you, no one to hand it to.
The resident is told
A notification with a one-time code, in the app or by SMS. They can see the size of the compartment and how long it has been waiting.
They collect
Code at the kiosk, door opens, compartment frees itself for the next delivery. Collections are logged.
Open to whoever turns up
The bank is carrier-agnostic. The national post, DHL, Amazon, a courier, a neighbour dropping something off: anyone delivering to the building can use it, and none of them needs an account with us. That is a deliberate choice: a bank tied to one carrier is only useful on the days that carrier turns up.
Named carriers above are examples of who might deliver to your building. They are not partners of Lentra and no endorsement is implied.
Infrastructure that runs itself
Deliveries stop being a shift
No one signs, sorts or chases. The parcel goes from van to compartment without touching your team.
A hub, not a room
A compartment bank along a lobby wall in place of floor area you could be using for something else.
Chain of custody
Every drop-off and collection is timestamped against a compartment, so a missing parcel is a question with an answer.
Support is ours
A stuck door or a code that will not work goes to Lentra's 24/7 line, not to your front desk.
Sized to the traffic
Compartment mix is set against the building's actual parcel volume, and can change as that volume does.
Access on your terms
Lobby-side or street-side, inside the secure line or outside it, decided during the site survey.
Deliveries and convenience are different jobs
A parcel bank solves one task very well: holding a delivery until someone wants it. The Lentra convenience hub solves a different one: rentals, everyday essentials and an app residents use every week.
Plenty of buildings want both, and they can share a lobby run and a single resident app. Plenty of buildings only need one. The proposal says which we think fits yours, and why.
The usual questions
Do carriers need to sign up or install anything?
What happens if a resident does not collect?
How many compartments do we need?
Can it go outside?
Can we run this and the convenience hub together?
Who owns the hardware?
Put one in your lobby
Send us the building and a sense of the parcel volume. You get a compartment mix, a lobby layout and both operating models in writing.